POSITIONS AVAILABLE

Club Concierge

Pay Range:

$10-$11 per hour

General Description / Purpose:

This position plays a Concierge-type role in presenting OK Corral Gun Club in its best possible manner. The Concierge often makes the first impression on our members and guests, and therefore is required to maintain a high level of professionalism and personal standard of attitude, behavior and appearance. The Receptionist is responsible for providing the highest level of customer service, to internal and external members by attending the front desk console located at our General Store, and interacting with members/guests via phone and in person. In addition, she/he plays an important service role within the organization by supporting office service functions that make the office run in a smooth and efficient manner. All of this is to be done in a manner consistent with the Vision, Mission, and Values of OK Corral Gun Club.

Concierge Responsibilities:

  • Welcome and greet customers as they enter the General Store
  • Provide outstanding service in regards to telephone and reception area
  • Always have a friendly and professional tone and action
  • Timely processing of guest check-in / check-out
  • Make restaurant reservations, book cabins, and make reservations for special events
  • Understand guest’s needs and provide them with personalized solutions by suggesting activities and facilities provided by the club
  • Act as the point of reference for information about local dining, shopping and recreational activities
  • Receive packages and distribute accordingly
  • Perform office duties as assigned
  • May be required to run errands for the club as needed
  • Answer the telephone phone and transfers call accordingly
  • Assist with customer inquiries and provide information about special shooting events
  • Acquire extensive knowledge of the premises and the nearby venues and businesses to make the most suitable recommendations
  • Give scheduled and impromptu tours of all lodging facilities
  • Respond to complaints and find the appropriate solution
  • Provide room support for cabins, i.e.: housekeeping, laundry, etc. on an as needed basis
  • Other responsibilities as directed

Essential Knowledge and Skills:

  • High school diploma or equivalent; relevant experience
  • Experience in customer service is an advantage
  • Excellent communication skills
  • Attention to detail
  • Aptitude in resolving issues with a customer-focused orientation

Physical Requirements:

  • Physically able to reach, stretch, bend, and walk during daily routine, with ability to stand for long lengths of time
  • Ability to lift up to 25 to 30 pounds


CAREER APPLICATION

Join our Team at the OK Corral! Please take a few moments to fill out this application, and let us know what position you are interested in.

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By clicking the submit button below, I certify that all of the information provided by me on this application is true and complete, and I understand that if any false information, omissions, or misrepresentations are discovered, my application may be rejected and, if I am employed, my employment may be terminated at any time.

In consideration of my employment, I agree to conform to OK Corral Gun Club's rules and regulations, and I agree that my employment and compensation can be terminated, with or without cause, and with or without notice, at any time, at either my or OK Corral Gun Club's option.

I also understand and agree that the terms and conditions of my employment may be changed, with or without cause, and with or without notice, at any time by OK Corral Gun Club.